Choosing safely
How to Check a Packers and Movers Company Is Genuine
Before you hand your household to anyone, verify four things: a working GST number you can check on the government portal, a real physical office you can visit or see, a written quote that lists what is included, and reviews under real names. This category has a documented fraud problem — fake listings, hostage-goods scams, and low quotes that balloon on moving day — so these checks are worth the ten minutes they take.
How do I check if a packers and movers company is registered?
Ask for the company's GSTIN and check it on the official GST portal at gst.gov.in under 'Search Taxpayer'. A genuine number returns the registered legal name and status. If a company cannot give you a GST number, or the number does not resolve, treat that as a serious warning. A registered business issues a proper tax invoice, which is also what your employer or bank needs for a relocation claim.
For the record, our GSTIN is 36KMOPK2468A1ZT. You can check it yourself on the GST portal before you call us — we would rather you did.
What are the warning signs of a fake mover?
- A quote far below everyone else's — the difference reappears as 'extra' charges once your goods are loaded
- No physical office address, or an address that turns out to be a phone number and nothing else
- Cash only, with no GST invoice offered
- Pressure to pay the full amount in advance
- No written quote listing what is and is not included
- Reviews that are all five stars, undated, and without a real route or name
Should I pay packers and movers in advance?
A modest advance to confirm a booking is normal. Paying the full amount before your goods are delivered is not, and it is the setup for the 'hostage goods' scam, where the final payment is renegotiated upwards while your belongings sit in a locked vehicle. Agree the payment terms in writing before the move, keep a balance payable on delivery, and never pay the whole sum up front.
How do I make sure the price does not change on moving day?
Get a written quote after a survey — not a number over the phone — and check that it states the home size, the vehicle, the packing included, and whether stairs, floors and unpacking are covered. A quote given without seeing your goods is a guess, and a guess is what gets 'corrected' on the day. With us, floors and stairs are never a separate charge, and the surveyed quote is fixed in writing.
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